Jouse - Features

The Jouse is an advanced, joystick-operated plug-and-play solution for alternative cursor control and access for computers and mobile devices.


Baseline Features

Baseline Features

  • USB 2.0 plug-and-play.
  • Includes an advanced, high-quality articulated arm and desk mount (clamp mount also available as an option).
  • Requires minimal movement and can be operated with the mouth, cheek, chin or tongue.
  • Extremely smooth with excellent tracking. Use the Jouse for drawing or any application requiring fine cursor control.
  • Mounts easily to almost any desktop, wheelchair or bedframe.
  • Nothing is attached to you, providing greater independence.
  • Lets you control switch enabled devices.
  • Incorporates mounting options for additional equipment such as microphones, switches and webcams.
  • No external power supply is requires. Auxiliary power option can be used to sustan battery life of your device.
  • High-quality and durable hardware and includes all required electronics and software.
  • Supports Windows, Macintosh, Linux and Unix based computers, as well as Android and iOS devices*, control for switch-enabled devices and AAC systems with USB ports.
  • Includes a two-year return-to-depot warranty and free technical support. Extended warranties are available.
  • CE Certified.

(*Devices must have built-in USB port or USB adapter. iOS devices must also support VoiceOver).

Baseline Features

Jouse+

Jouse+

New Features Exclusive to Jouse+:

  • Gaming Mode - Jouse+ now offers an enhanced mode so you can more easily play demanding first-person shooter, racing and other video games.
  • Alternative Mouse Mode - If you have limited head movement or mobility, this new mode makes it easier to move the cursor. Just gently nudge the joystick in the desired direction. The mouse cursor will then follow that direction until you nudge the joystick again.
  • Middle Mouse Button Mode - Jouse+ now includes quick and easy middle mouse button emulation to enable scrolling within windows and opening/closing tabs in a web browser.
  • Enahnced External Device Control - Jouse+ offers more enhanced external device control for operating switch-enabled and mobile devices.

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JouseLite

JouseLite

New Features Exclusive to JouseLite:

  • JouseLite is lighter and smaller, including a more compact and less intrusive joystick, but the same great performance.
  • JouseLite features a flexible, high-quality gooseneck arm plus a universal mount that allows installation on a desk, wheelchair or bed rail.
  • Most important, JouseLite offers much of the functionality of a Jouse+ for less!

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Jouse - Purchasing

The Jouse products can be purchased directly from Compusult by contacting our office toll-free at 1 888 745 7914 (Canada and USA only), +1 709 745 7914 or e-mail at@compusult.com. The Jouse can also be purchased from an authorized reseller listed here.


How to Order

 
  • Credit Cards: We accept VISA, MasterCard and American Express.
  • Purchase Orders: Purchase orders (net 30 days) are accepted only from government and accredited educational institutions and major corporations, provided that they are submitted on purchase order forms with a purchase order number.  
  • Cheques: All Cheques should be made payable to "Compusult Limited". 

Trade-Up Program


Jouse+ and JouseLite are significant upgrades from the original Jouse and provide improved performance and convenience. If you are a previous owner of a Jouse and would like to upgrade to the new Jouse+ or JouseLite, check out our Trade-Up Program. This program is an economical way in which a customer who has an older Jouse can upgrade to updated technology.

To trade in your Jouse you must provide us with the Serial Number of your original Jouse. The original Jouse must be returned and the purchaser must pay shipping fees. 

To trade in your Jouse or to find out more information about our Trade-Up Program, call us toll free at 1-888-745-7914 (Canada and USA only), +1(709) 745-7915 or e-mail info@jouse.com.

Warranty


Compusult Limited-branded Jouse3 products purchased in the U.S. or Canada come with a 2-year limited warranty.

What is covered by this limited warranty? 

This limited warranty covers defects in materials and workmanship in your - our end-user customer's - Compusult Limited-branded Jouse3 products, including Compusult Limited branded peripheral products. 

What is not covered by this limited warranty? 

This limited warranty does not cover: 

  • Non-Compusult Limited branded products and accessories.
  • Problems that result from: 
  • External causes such as accident, abuse, misuse, or problems with electrical power. 
  • Servicing not authorized by Compusult Limited. 
  • Usage that is not in accordance with product instructions. 
  • Failure to follow the product instructions or failure to perform preventive maintenance. 
  • Problems caused by using accessories, parts, or components not supplied by Compusult Limited. 
  • Products with missing or altered serial numbers. 
  • Products for which Compusult Limited has not received payment. 

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). COMPUSULT LIMITED'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. 

How long does this limited warranty last? 

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for add-on hardware, which carries a 1-year limited warranty for new parts. 

The limited warranty on all Compusult Limited-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Compusult Limited may change the availability of limited warranties, at its discretion, but any changes will not be retroactive. 

What do I do if I need warranty service? 

Before the warranty expires, please call us, toll-free, at 1 888 745 7914 (Canada and USA only) or at +1 709 745 7914. Please also have your product serial number or associated invoice number available when you call. 

What will Compusult Limited do? 

During the period of the limited warranty, we will repair any Compusult Limited-branded Jouse3 returned to us that proves to be defective in materials or workmanship. If we are unable to repair the product, we will replace it with a comparable new or refurbished product. 

When you contact us, we will issue a Return Material Authorization (RMA) number for you to include with your return. You must return products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if products are lost or damaged in shipment. We will pay to ship the repaired or replaced products to you to an address in the United States (excluding Puerto Rico and U.S. possessions and territories) or Canada. Otherwise, we will ship the product to you freight collect. 

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. 

How will Compusult Limited fix my product? 

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Compusult Limited, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Compusult Limited owns all parts removed from repaired products.

Return Policy


Compusult accepts the return of assistive technology products purchased from our company provided that: 

  • We receive all items within thirty (30) days from date on your invoice; and, 
  • All items you received are returned unopened, complete, fully operational, in their original packaging, and in “like new” condition. 

The following conditions also apply to returned items: 

  • Compusult does not accept responsibility for damages and any related costs incurred during return shipping.
  • Shipping, duty, and customs fees and related taxes you incurred on your original order are non-refundable.
  • You are responsible for any applicable shipping, duty, and custom fees and related taxes associated with returning your items.
  • There will be a 20% re-stocking fee for all orders including special and custom orders.
  • Refunds are not available for any software package, unless that software is returned unopened in its original packaging.
  • Refunds will only be processed when all items have been confirmed complete and in full working order.
  • A product Return Merchandise Authorization (RMA) number must be obtained from Compusult prior to items returning.
  • Refunds are issued only to the same credit card that was used to make the purchase or otherwise via Compusult company cheque if a credit card was not used.
  • Compusult reserves the right to refuse any refund request.

Jouse - Resellers

Jouse products can be purchased directly from Compusult by contacting our office toll-free at 1 888 745 7914 (Canada and USA only), +1 709 745 7914 or e-mail at@compusult.com. The Jouse can also be purchased from all authorized resellers:


 
 

Canadian Resellers

(Resellers listed by province)

Company

Contact Details

Aroga
150-5055 Joyce Street
Vancouver, British Columbia
V5R 6B2

Phone: 800-561-6222
Fax: 604-431-7995
E-mail: sales@aroga.com
 

AbleTech Assistive Technologies Inc.
110 - 46167 Yale Road
Chilliwack, British Columbia
V2P 2P2

Richard Robinson
Phone: 604-532-8030
Fax: 604-701-5786
E-mail: info@abletech.ca
Web: www.abletech.ca

Ideas for Independent Living Inc.
16 Malley Road
Scarborough, Ontario
M1L 2E2
Faith mcAskill (Purchaser)
Phone: 416-646-4361 ext. 200
Fax: 416-646-4358
E-mail: purchasing@ideasfil.com or faith@ideasfil.com
Arctic Data Systems
4910-50th Avenue
Yellowknife
Northwest Territories
X1A 2P2
Phone: 867-873-6601
Fax: 867-873-8601
 
 

United States Resellers

(Listed in alphabetical order by State)

Company

Contact Details

At Home and Beyond, Inc.
8310 North Charles Drive
Paradise Valley, Arizona
85253-242
Jeff Johnson
Phone: 480-483-0821 or 480-951-4006
E-mail: doublejjaz@cox.net
Web: www.athomeandbeyond.com
Better Direct, LLC
2425 East University Drive
Tempe, Arizona
85281
Mark S. Evans (President)
Phone: 480-921-3858
Fax: 336-458-2636
E-mail: mevans@betterdirect.com or info@betterdirect.com
Web: www.betterdirect.com
Assistive Technology of Alaska
3330 Arctic Blvd., Suite 101
Anchorage, Alaska
99503 
Phone: 907-563-2599
TTY: 907-561-2592
Fax: 907-563-0699
Toll free: 800-723-2852
Web: www.atlaak.org

Ergoguys
5622 W. Orchid Lane
Chandler, Arizona
85226   

Scott
Phone: 602-354-4190
E-mail: scott@ergoguys.com
Web: www.ergoguys.com

Infogrip
1794 East Main Street
Ventura, California
93001
Angel Alonzo/Aaron Gaston
Phone: 805-652-0770
Web: www.infogrip.com
Synapse
3095 Kerner Blvd.
Suite S
San Rafael, California
94901
James Gafford
Phone: 415-455-9700
Fax: 415-455-9801
E-mail: info@synapseadaptive.com
Web: www.synapseadaptive.com
Let Me!, LLC
3811 Walnut Drive
Rescue, California
95672
Jon Chu
Phone: 510-589-2924
E-mail: jchu@letmetechnologies.com
 
Dynamic Adaptive Solutions
2331 W Hampden Ave #162
Sherdian, Colorado
80110
Contact: Brian C Smith
Phone: 720-939-1211
E-mail: brian@dynamicadaptivesolutions.com
Web: www.dynamicadaptivesolutions.com
EnableMart (School Health Corporation)
865 Muirfield Drive
Hanover Park, Illinois
60133
Phone: 888-640-1999
E-mail: sales@enablemart.com
Web: www.enablemart.com
Break Boundaries
SpanPro Services Group
P.O. Box 31 
Silver Grove, Kentucky
41085

Contact: Matt Hackman
Phone: 859-240-2817
Fax: 859-586-0619
Web: www.breakboundaries.com
Email: matthackman@breakboundaries.com

Computer Sales & Service Inc
1162 Barrow Street
Houma, Louisiana
70360
Celeste Triche
Phone: 985-879-3219
E-mail: celeste@cssla.com
Web: www.cssla.com
Mr. Wheelchair Inc.
1201A Jefferson Hwy
Jefferson, Louisiana
70121

Ken Bagot
Phone: 504-834-2810
Fax: 504-828-6457
Toll Free: 1-800-548-9672
E-mail: info@mrwheelchair.com
Web: www.mrwheelchair.com

Adaptive Productivity Solutions LLC
10607 Hazelcroft Ave
New Market, Maryland
21774
Phone: 301-560-1890
E-mail: sales@apsconsultants.com
Web: www.apsconsultants.com
AdaptiVision, Inc.
5 Grant Road
Lynnfield, Massachusetts
01940
Stuart Flom
Phone: 781-334-2004
Webs: www.lowvisionsource.comvideomagnification.com
Assistive Technology of Michigan
43000 W. Nine Mile Rd
Suite 113
Novi, Michigan
48375

Ghassan Souri
Phone: 248-348-7161
Fax: 248-348-7131
E-mail: atofmich@juno.com
Web: www.atofmich.com

Cadan Assistive Technologies
4131 Old Sibley Memorial Hwy
Ste 200
Eagan, Minnesota 
55122

Alayna Sathre
Phone: 651-456-5760  or 888-882-2326
Fax: 651-457-3534
E-mail: sales@cadanat.com
Web: cadanat.com

Health Science
418 Wall Street
Princeton, New Jersey
08540
David Goldberg
Phone: 609-924-7616
Independent Living Technologies
5924 Dahlberg Drive
Raleigh, North Carolina
27603
Doug Geier
Phone: 919-757-8637
Web: www.ILTsource.com

Living Dolo
2077 Raebum Drive
Cincinnati, Ohio
45223

Beth McCarty
Phone: 513-314-6608
E-mail: info@livingdolo.com
 

Adaptive Specialties, LLC
470 Olde Worthington Rd, Suite 200
Westerville, Ohio
43082
Brian Oldham, Vice President
Phone and Fax: 877-808-4540
E-mail: service@adaptivespecialties.com
Web: www.adaptivespecialties.com
Boundless AT
6455 SW Lakeview Blvd,
Lake Oswego, Oregon
97035

Gabe Trif
Phone: 503-828-1221
Fax: 503-821-6355
E-mail: sales@boundlessat.com
Web: www.boundlessat.com

DynaVox Systems LLC
2100 Wharton Street
Suite 400
Pittsburgh, Pennsylvania
15203
Phone: 1-866-396-2869
Fax: 1-412-381-5241
E-mail: stephen.daris@dynavoxtech.com
Web: www.dynavoxtech.com
Assistive Technology Resources
PO Box 710696
Dallas, Texas
75371
Phone: 972-226-9585
Web: www.atrsolutions.com
Compusult Systems Inc.
4795 Meadow Wood Lane
Suite 235 West
Chantilly, Virginia
20151
Phone: 703-464-5649
E-mail: info@compusultsystems.com
Web: www.compusultsystems.com
Assistive Technology Works Inc.
2974 Old Greenville Road,
Staunton, Virginia
24401

Jennifer Clarke
Phone: (540) 337-4640
Fax: (540) 337-4641
E-mail: info@assistivetechworks.com
Web: www.assistivetechworks.com

Assistive Technology Solutions Inc.
319 NW Dogwood Street,
Issaquah, Washington
98027
Mark Russel (Owner)
Phone: 425-373-1315
Fax: 425-373-1320
E-mail: mark@atsolutions.biz
Web: www.atsolutions.biz
Next Level Assistive Technology, Inc. 800 Tenney Road, Ste. 110-330
Vancouver, Washington
98685
Michael Hooks (Owner)
Phone: 360-326-8013
E-mail: michael@nextlevelat.com
 
 

Colombia Resellers

Asistronic S.A.S.
Cra. 10 No. 97A-13 Ofic. 202 Torre B. Edificio Bogotà Trade Center
Bogotà D.C, Cundinamarca
110111

Phone: 57-601-7422737
Alt Phone: 57-605-3897541
E-mail: info@asistronic.com
Web: www.asistronic.com

 

Iceland Resellers

AOryggismidstod Islands
Askalind 1
Kópavogi, Iceland  201
 

Phone: 354-5702400
E-mail: je@oryggi.is
Web: www.oryggi.is

 

Japan Resellers

Technotools Corporation
Masuya Bldg. 4F, 2106-5 Higashinaganuma, Inagi-city
Tokyo, 206 -0802 Japan
Phone: 81-42-370-6377
E-mail: office@ttools.co.jp
Web: www.ttools.jp
 

Korea Resellers

AbleLife Company Limited
Exclusive Reseller in Korea!
Room #304, Kumganghitech Valley, 177 Sagimakgolro, Joongwon-Gu, Sungnamshi, Kyunggi_do, Rep of Korea (zip code: 462-723)

Hyun Jong Shin
Phone: 82-70-8255-5968
Fax: 82-31-777-5578
E-mail: hjshin@ablelife.co.kr
Web: www.ablelife.co.kr

 

Norway Resellers

Cognita AS
Kranveien 62 A
4950 RIS0R
Norway
Phone: +47 9205 1879
Web: www.cognita.no
 

Netherlands Resellers

Edupro
P.O. Box 4099
2980 GB Ridderkerk
Netherlands

Phone: 0031-180-461065
Fax: 084-8353455
Web: www.edupro.nl
E-mail:info@edupro.nl