Jouse - A Mouth Controlled USB Joystick - AT
Jouse - Features
The Jouse is an advanced, joystick-operated plug-and-play solution for alternative cursor control and access for computers and mobile devices.
Jouse - Purchasing
The Jouse products can be purchased directly from Compusult by contacting our office toll-free at 1 888 745 7914 (Canada and USA only), +1 709 745 7914 or e-mail at@compusult.com. The Jouse can also be purchased from an authorized reseller listed here.
How to Order
- Credit Cards: We accept VISA, MasterCard and American Express.
- Purchase Orders: Purchase orders (net 30 days) are accepted only from government and accredited educational institutions and major corporations, provided that they are submitted on purchase order forms with a purchase order number.
- Cheques: All cheques should be made payable to "Compusult Limited".
Trade-Up Program
Jouse+ and JouseLite are significant upgrades from the original Jouse and provide improved performance and convenience. If you are a previous owner of a Jouse and would like to upgrade to the new Jouse+ or JouseLite, check out our Trade-Up program. This program is an economical way in which a customer who has an older Jouse can upgrade to updated technology.
To trade in your Jouse, you must provide us with the Serial Number of your original Jouse. The original Jouse must be returned, and the purchaser must pay shipping fees.
To trade in your Jouse, or to find out more information about our Trade-Up program, call us toll-free at 1-888-745-7914 (Canada and USA only), +1(709) 745-7915 or e-mail info@jouse.com.
Warranty
Compusult Limited-branded Jouse products purchased in the U.S. or Canada come with a 2-year limited warranty.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your Compusult Limited-branded Jouse products, including peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
- Non-Compusult Limited-branded products and accessories.
- Problems that result from:
- External causes, such as accident, abuse, misuse, or problems with electrical power.
- Servicing not authorized by Compusult Limited.
- Usage that is not in accordance with product instructions.
- Failure to follow the product instructions or failure to perform preventive maintenance.
- Problems caused by using accessories, parts, or components not supplied by Compusult Limited.
- Products with missing or altered serial numbers.
- Products for which Compusult Limited has not received payment.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). COMPUSULT LIMITED'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except for add-on hardware, which carries a 1-year limited warranty for new parts.
The limited warranty on all Compusult Limited-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Compusult Limited may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us, toll-free, at 1 888 745 7914 (Canada and USA only) or at +1 709 745 7914. Please also have your product serial number or associated invoice number available when you call.
What will Compusult Limited do?
During the period of the limited warranty, we will repair any Compusult Limited-branded Jouse returned to us that proves to be defective in materials or workmanship. If we are unable to repair the product, we will replace it with a comparable new or refurbished product.
When you contact us, we will issue a Return Material Authorization (RMA) number for you to include with your return. You must return products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if products are lost or damaged in shipment. We will pay to ship the repaired or replaced products to you to an address in the United States (excluding Puerto Rico and U.S. possessions and territories) or Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
How will Compusult Limited fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Compusult Limited, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Compusult Limited owns all parts removed from repaired products.
Return Policy
Compusult accepts the return of assistive technology products purchased from our company provided that:
- We receive all items within thirty (30) days from date on your invoice; and,
- All items you received are returned unopened, complete, fully operational, in their original packaging, and in “like new” condition.
The following conditions also apply to returned items:
- Compusult does not accept responsibility for damages and any related costs incurred during return shipping.
- Shipping, duty, customs fees and related taxes incurred on your original order are non-refundable.
- You are responsible for any applicable shipping, duty, custom fees and related taxes associated with returning your items.
- There will be a 20% restocking fee for all orders including special and custom orders.
- Refunds are not available for any software package, unless that software is returned unopened in its original packaging.
- Refunds will only be processed when all items have been confirmed complete and in full working order.
- A product Return Merchandise Authorization (RMA) number must be obtained from Compusult prior to items returning.
- Refunds are issued only to the same credit card that was used to make the purchase or otherwise via Compusult company cheque if a credit card was not used.
- Compusult reserves the right to refuse any refund request.
Jouse - Resellers
Jouse products can be purchased directly from Compusult by contacting our office toll-free at 1 888 745 7914 (Canada and USA only), +1 709 745 7914 or e-mail at@compusult.com. The Jouse can also be purchased from all authorized resellers:
Canadian Resellers
(Resellers listed by province)
Company |
Contact Details |
AbleTech Assistive Technologies Inc. 110 - 46167 Yale Road Chilliwack, British Columbia V2P 2P2 |
Richard Robinson |
Ideas for Independent Living Inc. 16 Malley Road Scarborough, Ontario M1L 2E2 |
Faith mcAskill (Purchaser) Phone: 416-646-4361 ext. 200 Fax: 416-646-4358 E-mail: purchasing@ideasfil.com or faith@ideasfil.com |
Arctic Data Systems 4910-50th Avenue Yellowknife Northwest Territories X1A 2P2 |
Phone: 867-873-6601 Fax: 867-873-8601 |
United States Resellers
(Listed in alphabetical order by state)
Company |
Contact Details |
At Home and Beyond, Inc. 8310 North Charles Drive Paradise Valley, Arizona 85253-242 |
Jeff Johnson Phone: 480-483-0821 or 480-951-4006 E-mail: doublejjaz@cox.net Web: www.athomeandbeyond.com |
Better Direct, LLC 2425 East University Drive Tempe, Arizona 85281 |
Mark S. Evans (President) Phone: 480-921-3858 Fax: 336-458-2636 E-mail: mevans@betterdirect.com or info@betterdirect.com Web: www.betterdirect.com |
Assistive Technology of Alaska 3330 Arctic Blvd., Suite 101 Anchorage, Alaska 99503 |
Phone: 907-563-2599 TTY: 907-561-2592 Fax: 907-563-0699 Toll free: 800-723-2852 Web: www.atlaak.org |
Ergoguys |
Scott |
Infogrip 1794 East Main Street Ventura, California 93001 |
Angel Alonzo/Aaron Gaston Phone: 805-652-0770 Web: www.infogrip.com |
Synapse 3095 Kerner Blvd. Suite S San Rafael, California 94901 |
James Gafford Phone: 415-455-9700 Fax: 415-455-9801 E-mail: info@synapseadaptive.com Web: www.synapseadaptive.com |
Let Me!, LLC 3811 Walnut Drive Rescue, California 95672 |
Jon Chu Phone: 510-589-2924 E-mail: jchu@letmetechnologies.com |
Dynamic Adaptive Solutions 2331 W Hampden Ave #162 Sherdian, Colorado 80110 |
Contact: Brian C Smith Phone: 720-939-1211 E-mail: brian@dynamicadaptivesolutions.com Web: www.dynamicadaptivesolutions.com |
EnableMart (School Health Corporation) 865 Muirfield Drive Hanover Park, Illinois 60133 |
Phone: 888-640-1999 E-mail: sales@enablemart.com Web: www.enablemart.com |
Break Boundaries SpanPro Services Group P.O. Box 31 Silver Grove, Kentucky 41085 |
Contact: Matt Hackman |
Computer Sales & Service Inc 1162 Barrow Street Houma, Louisiana 70360 |
Celeste Triche Phone: 985-879-3219 E-mail: celeste@cssla.com Web: www.cssla.com |
Mr. Wheelchair Inc. 1201A Jefferson Hwy Jefferson, Louisiana 70121 |
Ken Bagot |
Adaptive Productivity Solutions LLC 10607 Hazelcroft Ave New Market, Maryland 21774 |
Phone: 301-560-1890 E-mail: sales@apsconsultants.com Web: www.apsconsultants.com |
AdaptiVision, Inc. 5 Grant Road Lynnfield, Massachusetts 01940 |
Stuart Flom Phone: 781-334-2004 Webs: www.lowvisionsource.comvideomagnification.com |
Assistive Technology of Michigan 43000 W. Nine Mile Rd Suite 113 Novi, Michigan 48375 |
Ghassan Souri |
Cadan Assistive Technologies 4131 Old Sibley Memorial Hwy Ste 200 Eagan, Minnesota 55122 |
Alayna Sathre |
Health Science 418 Wall Street Princeton, New Jersey 08540 |
David Goldberg Phone: 609-924-7616 |
Independent Living Technologies 5924 Dahlberg Drive Raleigh, North Carolina 27603 |
Doug Geier Phone: 919-757-8637 Web: www.ILTsource.com |
Living Dolo |
Beth McCarty |
Adaptive Specialties, LLC 470 Olde Worthington Rd, Suite 200 Westerville, Ohio 43082 |
Brian Oldham, Vice President Phone and Fax: 877-808-4540 E-mail: service@adaptivespecialties.com Web: www.adaptivespecialties.com |
Boundless AT 6455 SW Lakeview Blvd, Lake Oswego, Oregon 97035 |
Gabe Trif |
DynaVox Systems LLC 2100 Wharton Street Suite 400 Pittsburgh, Pennsylvania 15203 |
Phone: 1-866-396-2869 Fax: 1-412-381-5241 E-mail: stephen.daris@dynavoxtech.com Web: www.tobiidynavox.com |
Assistive Technology Resources PO Box 710696 Dallas, Texas 75371 |
Phone: 972-226-9585 Web: www.atrsolutions.com |
Compusult Systems Inc. 4795 Meadow Wood Lane Suite 235 West Chantilly, Virginia 20151 |
Phone: 703-464-5649 E-mail: info@compusultsystems.com Web: www.compusultsystems.com |
Assistive Technology Works Inc. 2974 Old Greenville Road, Staunton, Virginia 24401 |
Jennifer Clarke |
Assistive Technology Solutions Inc. 319 NW Dogwood Street, Issaquah, Washington 98027 |
Mark Russel (Owner) Phone: 425-373-1315 Fax: 425-373-1320 E-mail: mark@atsolutions.biz Web: www.atsolutions.biz |
Next Level Assistive Technology, Inc. 800 Tenney Road, Ste. 110-330 Vancouver, Washington 98685 |
Michael Hooks (Owner) Phone: 360-326-8013 E-mail: michael@nextlevelat.com |
Albania Resellers
Tektron Solutions sh.p.k. Rruga Hysni gerbolli, Njesia.1, Tirana, Albania 1059 |
Phone: +355 67 509 2222 |
Colombia Resellers
Asistronic S.A.S. Cra. 10 No. 97A-13 Ofic. 202 Torre B. Edificio Bogotà Trade Center Bogotà D.C, Cundinamarca 110111 |
Phone: 57-601-7422737 |
Cyprus Resellers
MK Prosopsis 10 Kyriakou Matsi Avenue Nicosia, Cyprus 1082 |
Phone: +357 22 100 691 |
Greece Resellers
MK Prosopsis 6 Agiou Trifonos Glyfada, Greece 16561 |
Phone: +30 69 45 22 33 03 |
Iceland Resellers
AOryggismidstod Islands Askalind 1 Kópavogi, Iceland 201 |
Phone: 354-5702400 |
Japan Resellers
Technotools Corporation Masuya Bldg. 4F, 2106-5 Higashinaganuma, Inagi-city Tokyo, 206 -0802 Japan |
Phone: 81-42-370-6377 E-mail: office@ttools.co.jp Web: www.ttools.jp |
Korea Resellers
AbleLife Company Limited Exclusive Reseller in Korea! Room #304, Kumganghitech Valley, 177 Sagimakgolro, Joongwon-Gu, Sungnamshi, Kyunggi_do, Rep of Korea (zip code: 462-723) |
Hyun Jong Shin |
Malta Resellers
MK Prosopsis Attard Industrial Area Malta 3000 |
Phone: +356 7719 2715 |
Norway Resellers
Cognita AS Kranveien 62 A 4950 RIS0R Norway |
Phone: +47 9205 1879 Web: www.cognita.no |
Netherlands Resellers
Edupro P.O. Box 4099 2980 GB Ridderkerk Netherlands |
Phone: 0031-180-461065 |
Romania Resellers
ASTE Able Tech SRL Bulevardul Iuliu Maniu 53A, Apartment 45, Block 18P, Scara2 061078 Bucharest Romania |
Phone: +40731354816 |